How do we get ordinary people to do ordinary things (ie, follow directions or not violate law or policy)? Why do people do what they should not do even when there are clear moral and ethical implications? The host talks about how people make decisions generally and ties it to how organizations can affect behavior and effectuate compliance through people, process, and systems. Strong focus on the people part. We will explore solutions through addressing human behavior quirks, applying human resource management skills, and identifying organizational development opportunities.